Help

At YourTel America we know you have many choices regarding communication products. We believe that what separates us is our neighborhood approach to Customer Service. We are here to help you with any issue you may have regarding any of our products.

Email

For Customer Service:
custsvc@yourtel.com

For Sales Information:
sales@yourtel.com

Phone

  • In the Kansas City Metro Area:
    (816) 472-4377
  • In Springfield, MO:
    (417) 866-3222
  • In St. Joseph, MO:
    (816) 364-9000
  • In Oklahoma City, OK:
    (405) 799-1500
  • In Lawton, OK:
    (580) 355-9191
  • In Tulsa, OK:
    (918) 749-9191
  • In St. Louis, MO:
    (314) 446-7090
  • In East St. Louis, Illinois:
    (618) 215-4195

Toll Free:
1-855-288-8880

Calls For Service:

If your wireless service is not working properly, call us and a trained representative will help you.

Lost or Stolen Equipment:
If a your lose or have your handset stolen, you are responsible for all charges incurred until YourTel Wireless is notified of the lost or stolen wireless phone. To report a lost or stolen wireless phone, please contact YourTel Wireless at the YourTel America Service Number located above. Upon receiving notice of the lost or stolen phone, YourTel Wireless will suspend the account immediately. If you do not either activate a new YourTel Wireless phone or notify us that you have found your wireless phone within 30 days of the suspension of the account, the account will be deactivated and you will lose the YourTel Wireless phone number.