We have 18 locations in Missouri, Kansas and Oklahoma. Click our YourTel Locations for addresses and directions.
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Retail Sales Rep
Retail Sales Rep
At YourTel America, you are part of a team working toward a common goal of employee and customer satisfaction. We are committed to having a workforce that mirrors the diverse community we serve and that provides communications solutions to everyone. YourTel America offers home phone services and wireless communication in multiple markets in Kansas, Missouri and Oklahoma. This Retail Sales Representative position is responsible for selling products, customer service, and cash handling. This position is located inside of retail stores and reports to the Multi-Store Manager.
Responsiblilities
- Sell YourTel America products, service plans and accessories to meet sales goals
- Provide excellent customer service while building customer satisfaction and loyalty
- Provide effective and timely resolution of a range of customer inquiries
- Process payments
- Maintain respectful communication with both customers and coworkers
- Communicate benefit and features of products, rate plans, and services to new and existing employees
- Operate cash drawer disbursements, adjustments and credits according to policy with high moral principles
- Support inventory counts and returns
- Attend continual training to be a leader in YourTel’s product, service and policy changes
- Ability to multi-task and work in a fast paced environment
- Other duties as assigned
Qualifications:
- High School Diploma or GED
- Able to speak Spanish and English fluently preferred
- Strong verbal communication and interpersonal skills
- One (1) year of retail sales experience
- At least one (1) year of customer service experience
- Proficient cash handling skills, including cash drawer reconciliation
- Basic PC programs and keyboard skills
- Strong problem solving skills
- Flexible Hours being able to work during hours of operation Monday - Saturday
If you have what takes to be a part of the team click here for the YourTel America Employment page to learn more about the YourTel America enviroment, and apply online for a career change!
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.
