Annual Certification

If you are a customer of the YourTel America Lifeline Assistance Program we would like to say thanks for allowing us to serve you. Each year, you are required to certify your eligibility for the Lifeline Assistance Program within 30 days of your annual enrollment. You may have received a notice in the mail, by phone, or by a text message to recertify you are still eligible for the Lifeline Program.

Recertifying will renew your service with us for an additional year with no changes or additional charges to your current account.

If you fail to recertify within 30 days of being notified, or if YourTel is unable to verify the required Lifeline qualifications, you will be deemed ineligible to further participate in a YourTel Lifeline program. Your monthly discounts will be discontinued at that time and only non-lifeline plans will be available to you.

30 days before the expiration date of your eligibility, YourTel will contact you informing you that you must complete a recertification form. Once you receive that message, please respond promptly to insure that your information is received

At any time, if you have moved from the address you originally provided on the initial enrollment form, or need to verify the address we are going to send your recertification form to, please contact us at the appropriate service number below:

If you have any questions, please contact a YourTel representative at 1-888-603-9544. Thank you.